I have received some inquiries asking me -- what is the office of the education ombudsman? The Office of the Education Ombudsman functions out of the governor's office and is independent of the public school system. It claims to be the "first agency of its kind in the nation."
Here is a description from its website:
The Office of the Education Ombudsman (OEO) resolves complaints, disputes, and problems between families and elementary and secondary public schools in all areas that affect student learning.
We function independently from the public school system and provide an alternative to costly lawsuits and administrative hearings. Our services are available to students from Kindergarten to 12th grade, and are free and confidential. Learn how to Request Our Services.
Our work contributes to quality public education, the closing of the achievement gap, and helps prevent students from dropping out. OEO is the first agency of its kind in the nation. Find out more in What We Do.
What is an Education Ombudsman?
OEO Ombudsmen are education professionals with extensive expertise in K-12 education, conflict resolution, mediation and family involvement in education. They advocate for fair processes for students in public schools.
How do Ombudsmen work?
Ombudsmen speak to all parties involved to understand the problem, research applicable laws and policies, facilitate and/or mediate conversations between parents and school officials, and guide all parties towards resolution focusing on what is best for the student.
Who should contact OEO?
Parents, legal guardians, students or educators who need to resolve a problem affecting a student. Also, professionals working with families who need to consult about public education.
What kinds of issues does OEO work with?
Ombudsmen tackle issues such as: bullying/harassment, suspension, expulsion, special education, enrollment, transportation, discipline, academic progress, truancy, and more.
You can learn more about the office at its website:
Here are some of their publications:
We Can Help
What Every Parent Needs to Know
Resolving Conflict at School
Participate in Your Child’s Education
Make the Most of a Parent-Teacher Conference
Bullying at School
How Does a School District Work?